In this article, we’ll go through a few methods to embrace the hotel’s digital transformation so you may increase group business, host safe meetings, and events, and keep your visitors happy for years to come.
Focus On Technology to Rebuild Planner Ties
The hotel labor scarcity has put further strain on already overburdened staff. We all know how essential the hotel-planner connection is. Therefore it goes without saying that any facility failing in this area should make these concerns a top priority.
To Catch Small Gatherings, Provide Direct Online Reservations
Venues can permit direct online bookings to catch small, basic meetings. Smaller gatherings are frequently planned by people who aren’t used to coordinating events. As a result, they want to make the procedure as simple as possible.
Let’s imagine this small meeting planner has looked at all of your venue photographs and used your diagramming tools to organize their event, and they’re ready to book. However, your sales team may be preoccupied with pursuing larger, more difficult events. Don’t let the chance for a quick encounter slide through your fingers. Make a direct booking option available on your website. Meetings are easy, and the procedure is straightforward.
Make Your Website Mobile-Friendly
What is one thing that practically everyone has on them all of the time? Their mobile phones. This is self-evident for visitors, but it is also true for planners. They do business, conduct research, and arrange events using their phones. They’re looking at your website and marketing emails on their phones, which implies they’re looking at your website and marketing emails on their phones. If your website and communications aren’t mobile-friendly, you risk losing out on prospective customers due to a bad user experience.
Responsive design is used in mobile-friendly websites and emails to ensure that they render properly regardless of screen size. You may also allow guests and planners to check-in or out and make mobile payments from their phones using this type of mobile technology.
Make Use of Virtual Reality, Augmented Reality & 3D Tours
Alternative solutions for giving site tours that planners may watch at their leisure include augmented reality (AR), virtual reality (VR), and 3D tour technologies. These tours don’t necessitate the use of a VR headset and may be seen on any device. From the comfort of their own homes, event planners may easily travel across the event venue and obtain a 360-degree perspective.
IKEA, for example, has created an AR-enabled smartphone app. Users may use the app to view what furniture might look like in their own houses by placing pieces around the room with their phone’s camera. This type of augmented reality tool might be handy when a planner is on-site and needs to view how a room layout would appear in real-time without physically moving the tables, chairs, furniture, stage, and so on.
Assist Planners in Creating Virtual Reality Experiences
To be successful, hybrid events require the correct technology on-site. As a venue, planners will most likely expect you to deliver this service or have the necessary relationships in place to do so. Planners will want to ensure that your connection will have sufficient bandwidth and will not stutter or fail during a live stream.
Make Use of Diagramming Software
Make the most of your area. Planners can picture their event at your location like never before with Interactive Floorplans.
Provide visually attractive site tours. Planners will be able to actualize their idea down to the last detail in photo-realistic 3D, ensuring that your property matches their specific requirements.
Make the Switch to Contactless Technology
Guests may utilize a messaging platform to speak with hotel workers and make requests, all without having to make a phone call. Contactless payments, check-in/check-out, ordering room service, and using mobile room keys are all activities that can be done via a smartphone app or online.
Zifan Hotels is located at the heart of Karachi and is one of the best hotels in Karachi, with luxurious rooms and services. For more information, please contact at email@example.com or +92(21)34322140